Refund and Return Policy

At ASA Powersports, we want you to be satisfied with your purchase. Please review the following policy before requesting a return.

Return Eligibility

Return requests must be submitted within 30 days of delivery. To qualify for a return, the item must be:

• New, unused, and uninstalled
• In resalable condition
• In its original packaging
• Complete with all accessories, hardware, manuals, and documentation

Items showing signs of installation, use, damage, missing components, or altered packaging may be refused or subject to an additional deduction.

All returns require prior authorization from ASA Powersports. Please do not send an item back without first receiving return instructions and a Return Merchandise Authorization (RMA), if applicable.

Restocking Fees

Restocking fees for eligible standard products are based on when the returned item is received by ASA Powersports:

• Within 15 days of delivery: No restocking fee
• Between 16 and 20 days after delivery: 10% restocking fee
• Between 21 and 30 days after delivery: 20% restocking fee

Original shipping charges are nonrefundable. Customers are responsible for return shipping costs unless the item was shipped incorrectly or arrived damaged due to an error by ASA Powersports.

Made-to-Order and Special-Order Products

Made-to-order and special-order products are subject to a 30% restocking fee and may only be returned if they are new, unused, uninstalled, and in resalable condition.

Products that have entered production, been customized, or were manufactured specifically for the customer may not be eligible for cancellation or return.

Powder-Coated Products

Powder-coated products are subject to a 30% restocking fee. Custom powder-coated products or products finished in a color selected specifically for the customer may be considered final sale.

Electronic Products

Eligible electronic products are subject to a 30% restocking fee. Installed, programmed, tuned, activated, or otherwise used electronic products may not be returned.

Manufacturer warranty coverage may apply to defective electronic products.

Refused and Undeliverable Shipments

Orders refused at delivery or returned because of an incorrect or incomplete address are subject to:

• A 20% restocking fee
• A $20 handling fee per package
• Any original, return, or redelivery shipping charges incurred

Returns Outside the Standard Return Period

Returns requested after 30 days are generally not accepted.

In limited circumstances, ASA Powersports may approve a late return at its sole discretion. Any approved return received more than 45 days after delivery will be subject to a 50% restocking fee.

Approval of one late return does not guarantee approval of future requests.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery. If an item arrives damaged, defective, incomplete, or different from what you ordered, contact ASA Powersports as soon as possible.

Include the following information:

• Your order number
• A description of the issue
• Photographs of the item
• Photographs of the packaging and shipping label
• Photographs of any visible shipping damage

Do not install, use, modify, or discard the product or packaging while the claim is being reviewed. Installing or modifying an item may affect return or warranty eligibility.

Shipping damage and product defects may be handled through the shipping carrier or manufacturer warranty process, depending on the circumstances.

Fitment Responsibility

Customers are responsible for reviewing the product description and confirming year, make, model, submodel, and other fitment requirements before ordering.

If you are uncertain about fitment, please call or text us at 706-478-9560 before placing your order. Our team will be happy to help.

A product ordered incorrectly by the customer will be treated as a standard return and may be subject to applicable restocking and shipping charges.

Return Shipping

Customers are responsible for securely packaging returned products. We strongly recommend using a trackable and insured shipping method.

ASA Powersports is not responsible for returned packages that are lost, damaged, or delivered to an incorrect address.

Returns must be shipped only to the address provided in the return authorization. Sending a return to the manufacturer, distributor, or any other address without authorization may delay or prevent your refund.

Refund Processing

Once your return is received, it will be inspected. Approved refunds are normally processed within 7–10 business days after inspection.

Refunds will be issued to the original payment method, minus any applicable restocking fees, shipping charges, handling fees, damages, missing components, or other authorized deductions.

Your bank, credit-card company, or financing provider may require additional time to post the refund to your account.

Order Cancellations

Cancellation requests are not guaranteed. Orders that have already shipped, entered production, been submitted to a manufacturer, or been specially ordered may not be canceled or may be subject to applicable fees.

How to Request a Return

To request a return, contact ASA Powersports with your order number and reason for the return:

Call or text: 706-478-9560
Business hours: Monday–Friday, 9:00 a.m.–5:00 p.m.
Location: 5005 14th Avenue, Columbus, GA 31904

Please wait for return authorization and shipping instructions before sending the product.

ASA Powersports reserves the right to deny returns that do not meet the requirements stated in this policy.